COMMUNICATION SOLUTION
Campaign &
Outreach
Turning patient insights into timely, meaningful engagement — automated multi-channel campaigns that drive action without overwhelming your staff.
SMS
& Email Channels
A/B
Message Testing
100%
HIPAA Compliant
PRODUCT OVERVIEW
Campaign & Outreach Solution
The SOLX Campaign & Outreach module enables healthcare organizations to design, automate, and manage patient communication journeys that drive action — without overwhelming staff or patients.
Built for healthcare workflows, it connects care gap identification, appointment readiness, and patient responses into coordinated, outcome-driven campaigns across SMS and email.
CORE FEATURES
Key Capabilities
Journey-Based Campaigns
Create multi-step outreach workflows with conditional logic. Trigger campaigns based on care gaps, appointment status, or patient behavior.
Multi-Channel Communication
Deliver messages via SMS and email. Use secure, tokenized links to guide patients to check-in or scheduling.
Gap-Driven Outreach
Target patients based on specific care gaps and risk levels. Prioritize high-risk or overdue patients automatically.
Appointment-Aware Messaging
Send pre-visit reminders and mobile check-in links. Reduce no-shows and last-minute cancellations.
Real-Time Engagement Tracking
Track message delivery, clicks, and completion status. Identify patients who need follow-up at a glance.
Automated Workflows
Automatically pause or stop outreach when patients take action. Maintain consistent messaging across touchpoints.
WHY CHOOSE US
Why Choose Campaign & Outreach?
Timely Engagement
Reach patients at the right moment with automated, care-gap-driven campaigns that improve outcomes.
Reduce Staff Burden
Automate outreach workflows and minimize manual communication tasks for your care teams.
Ensure Compliance
Meet HIPAA and regulatory requirements with secure, audit-trail communication at every step.